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What is a Talent Network

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Receive relevant communications and updates from our organization
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Job Benefit

  • Insurance
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

1. Manage, maintain, develop new customer and sign new contract, orders with customer:

- Receive, analyze the customer's requirement about products: technical document, samples and coordinate with relevant departments;

- Follow up closely the communication, documents and updated information of products & customer's requirements;

- Check & make quotation, submit to Board of Director for approval;

- Negotiate, speed up the contract sign with customer.

2. Follow up the implement orders, contracts and solve the occurred issues.

- Manage the orders, contracts status;

- Communicate & discuss with related Head Departments to define the root cause which impact to Contracts, orders delivery;

- Work directly with customer and solve the occurred issues which related to quality, delivery, payment of orders.

3. Implement the customer service plan and solve the customer complaint:

- Set up plan and implement the research, evaluate the customer satisfation about company products. Serve customer and suggest to improve the customer satisfaction;

- Collaborate with relevent departments to feedback, solve the customer's complaint, concerns related to product quality;

4. Research & Develope new products:

- Research the market & customer demand to provide ideas for Design department to develop new products;

- Research new materials to support Design Department to develop new products.

 

Job Requirement

- Tiếng anh giao tiếp

- Có kiến thức về thị trường, sản phẩm, khách hàng của Công ty.
Kiến thức về marketing, chăm sóc khách hàng.

- Kỹ năng giao tiếp, thuyết phục.
- Kỹ năng phân tích, nhận định và xử lý  vấn đề.
- Khả năng làm việc nhóm , độc lập, chịu áp lực công việc cao.

 

Similar Jobs

  • Location: Ho Chi Minh
  • Required skills: Nhân viên, Nhân viên Hóa chất, Nhân viên Hóa chất, testing chemical
  • Number of positions: 1
  • Posted: 11/11/2022

 

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